terms of service
JAM Co., Ltd. (hereinafter referred to as ``the Company'') is responsible for the use of the website https://kebozshop.com/ (hereinafter referred to as ``this site'') operated by the Company and the KEBOZ ONLINE provided through this site. The terms and conditions regarding the use of SHOP (hereinafter referred to as "this service" and collectively referred to as this site as "this service, etc.") are set forth below. In order to use this Service, etc., you must agree to these Terms of Use (hereinafter referred to as "Terms of Use"). If you wish to use this Service, etc., if you use this Service, etc., you will be deemed to have agreed to these Terms of Use. If you do not agree to these Terms of Use, please refrain from using the Services.
Terms of use of this service
Article 1 (Scope of these Terms of Use)
1. These Terms of Use apply to the Company and users (as defined in Article 2, Paragraph 1) regarding the use of the Services, etc., and by agreeing to them, the Company and the users This is the content of the contract between us (hereinafter referred to as the "Agreement").
2. If the content of these Terms of Use differs from other explanations, rules, etc. established by the Company (hereinafter referred to as "Special Agreement"), the content of the Special Agreement shall apply preferentially.
Article 2 (Users)
1. In these Terms of Use, "User" refers to anyone who uses the Service, etc. after agreeing to these Terms of Use. In addition, the user is deemed to have agreed to the contents of these Terms of Use when starting to use the Service.
2. If the user is a minor, the user shall not be able to use this service to purchase products (as defined in Article 4, Paragraph 1) without obtaining the prior consent of the user's legal representative. When you use this service, you are deemed to have obtained consent from your legal representative regarding the use of this service and the purchase of products.
Article 3 (Use of this service, etc.)
1. When using the Service, etc., the User shall only use the Service, etc. in accordance with the provisions of these Terms of Use, and in any other manner specified by the Company.
2. If the User uses the Services, etc. to conduct activities for profit, or information obtained through the Services, etc. (including the content on the Site (as defined in Article 14, Paragraph 1)) If you wish to copy, modify, divert, sell, publish, or otherwise use the Content beyond the scope of personal use, you must obtain our company's prior written consent.
Product purchase conditions
Article 4 (Purchase of products)
1. Users can use this Service to purchase from the Company products that the Company sells through the Service (hereinafter referred to as "Products").
2. Users shall apply to purchase products in accordance with the procedures separately established by the Company.
3. When the Company receives the application described in the preceding paragraph and sends an order completion email to the user confirming receipt of the order and informing the user of the order details, a sales contract will be entered into between the user and the Company regarding the product related to the application. (hereinafter referred to as the “Sales Agreement”) shall be concluded.
4. Notwithstanding the provisions of the preceding paragraph, if any of the following items apply to the use of the Service, or if the Company determines that the Company falls under any of the following, the Company may cancel or terminate this Sales Agreement or take other appropriate measures (hereinafter referred to as (collectively referred to as "cancellation, etc."). The Company will not make any compensation or liability for any damage, loss, disadvantage, etc. caused to the User due to the cancellation of this sales contract, etc.
1) If it is discovered that the user has violated these Terms of Use in the past.
2) If it is discovered that the user's information contains false statements, errors, or deficiencies.
3) When the fulfillment of obligations by the user is not certain.
4) If the user is purchasing products for commercial purposes such as resale, purchasing products by providing false information or impersonating a third party, or is at risk of reselling the product, or has done so in the past. If it is discovered that such an act has taken place.
5) If it is difficult to procure the product due to supply delays by the manufacturer, insufficient shipments, sold-out products, or other reasons.
6) If a defect, etc. is discovered in the product and a replacement product is not available.
7) If the user orders products in excess of the purchase quantity limit separately determined by the Company.
8) In other cases where it is necessary for our company to cancel, etc.
5. According to our system, placing an item in your cart does not mean that the item is reserved. Therefore, even if there are items in your cart, you may not be able to proceed with payment if the item is sold out due to a time lag. In such cases, the user shall delete the items in the cart. Our company will not compensate or bear any liability for any damages, losses, disadvantages, etc. caused by these reasons.
6. Notwithstanding Paragraph 3, due to a malfunction in our system, the product may be out of stock even if we have sent you an order completion email. In such a case, we will contact the user and issue a refund in accordance with Article 10, Paragraph 2, Item 1.
Article 5 (Limitations on number of purchases)
1. In order to provide more users with purchasing opportunities, we may limit the number of products users can purchase depending on the type of product.
2. If a user orders products in excess of the limits set forth in the preceding paragraph, the Company may cancel the order and refuse future orders by the user. Our company will not compensate or bear any liability for damages, losses, disadvantages, etc. caused by order cancellation, etc.
3. The criteria for determining whether to limit the number of purchases or cancel orders under this article vary depending on the type of product being sold, and do not apply to all products in the same way. Please note that we will not be able to respond to or provide any guidance regarding details of the criteria for determining purchase quantities, order cancellations, etc.
4. In the case of Paragraph 2, if a user applies to purchase a product multiple times, the order that will be canceled will be the second and subsequent orders, and the confirmed order will be the order with the lowest order number. . In the case of Paragraph 2, if a user applies to purchase multiple items in one order, only the excess items may be canceled. If the user purchases a product using a credit card, the Company will bill the user for the product at the price before the cancellation, etc., and then charge the user an amount equivalent to the amount of the order that was subject to the cancellation, etc. cancel the charge on your credit card.
Article 6 (Shipping of products)
1. We usually ship products via Sagawa Express within 4 business days from the date of order confirmation, excluding New Year holidays and long holidays. However, delivery business days are from 10:00 to 14:00 on weekdays, and orders placed after 14:00 will be counted as a business day from the next day.
2. Notwithstanding the preceding paragraph, overseas shipments will be shipped approximately one week after the order confirmation date.
3. With the exception of some areas such as remote islands and Okinawa, the delivery date and time of the product to the user can be specified 4 to 5 days after the order date. Please note that product delivery may be delayed depending on order status, delivery status, weather, etc. Please note that we do not accept changes to the delivery date and time once the delivery date and time have been specified.
4. The delivery address entered by the user at the time of ordering shall be the address where the user resides, and the Company will not ship to any address where the user's residence cannot be confirmed.
5. In addition to cases where the user enters an address where the user's residence cannot be confirmed as the delivery address, or where the delivery of the product is not completed due to long-term absence, refusal to receive, or other reasons attributable to the user, the Company will: We will contact the user as necessary, such as confirming the address where the user resides.
6. In the case of the preceding paragraph, our company may cancel the order. Our company will not make any compensation or liability for any damage, loss, disadvantage, etc. caused by the cancellation of the order, etc.
7. The User shall not be able to change the delivery address of the product unless it is notified in accordance with the method and timing prescribed by the Company. Please note that shipping costs associated with re-delivery will be borne by the user.
8. Our company cannot accept combined shipping of products related to orders placed by users on different occasions.
9. Unilateral return of products by the user is strictly prohibited. Our company may refuse future orders by the user who sent the returned item.
10. After the product is delivered by Sagawa Transport, the storage period for the package is 7 days from the initial delivery date. The Company cannot re-deliver items that are returned to the Company because the user is unable to receive them due to long-term absence, refusal to receive the item, or other reasons attributable to the user. Additionally, we may refuse future orders by the user who placed the order.
Article 7 (Shipping and handling charges)
Shipping charges and cash-on-delivery fees related to product delivery shall be borne by the user, except in the case of ordering a product separately specified by the Company.
Article 8 (Method of payment for products)
1. The amount that a user pays when purchasing a product through this service is the total of the product price including consumption tax, related shipping charges, and other fees.
2. Payment methods for products purchased through this service include payment by credit card (VISA, MASTER, JCB, AMEX) in the name of the user who is the purchaser, the payment method specified below, and cash on delivery (in some areas (not available on remote islands).
1) Paypal payment
Regarding Paypal, please check the website below.
https://www.paypal.com/jp/webapps/mpp/personal
2) Shop pay payment
Regarding Shop Pay, please check the website below.
https://arrive-website.shopifycloud.com/help/shop-pay?locale=ja
3) Apple pay payment
Regarding Apple pay, please check the website below.
https://www.apple.com/jp/apple-pay/
4) Google pay payment
Regarding Google Pay, please check the website below.
https://pay.google.com/intl/ja_jp/about/
5) Amazon pay payment
Regarding Amazon pay, please check the website below.
https://pay.amazon.co.jp/using-amazon-pay
6) Softbank lump sum payment Please check the following website for details on Softbank lump sum payment.
https://www.softbank.jp/mobile/service/payment/
7) au Easy Payment
Please check the website below for information on au Easy Payment.
https://id.auone.jp/payment/pc/
8) d payment
Regarding d payment, please check the website below.
https://service.smt.docomo.ne.jp/keitai_payment/
9) PayPay
Regarding PayPay, please check the website below.
https://paypay.ne.jp/
10) Paidy
Please check the website below for Paidy.
https://paidy.com/
3. Payment by credit card can only be made in one lump sum. Please check with your credit card company to see if you can change to installment payment after completing your order. 4. If a user uses a debit card or other card that is directly connected to their account when ordering a product, the product related to the order will be transferred to the user's account once credit (authorization) is secured at the time of confirming the use with the card company. The payment amount may be reflected as the usage limit. In this case, even if the purchase of a product using this service can be confirmed in the usage guide or usage history sent to the user by the credit card company, this does not confirm the purchase of the product using this service. Pursuant to Article 3, your order will be confirmed when we send you an order completion email. If the usage quota is secured even though the order has not been confirmed, we will cancel the order. Please note that after we cancel an order, etc., it may take some time for the cancellation to be reflected in the user's account.
5. The cash on delivery fee shall be the amount specified below depending on the total product price. Please pay the delivery person the total amount of the product plus the cash on delivery fee.
Less than 10,000 yen 330 yen (tax included)
Less than 30,000 yen 440 yen (tax included)
100,000 yen or less 660 yen (tax included)
300,000 yen or less 1,100 yen (tax included)
6. We cannot accept changes to the payment method after the order has been completed.
7. We may limit payment methods for some products. If a user applies to purchase multiple products, and if any of the products includes a product for which the payment method is limited by the Company, the payment method for all products related to the application shall be the method limited by the Company. It becomes.
8. The payment method specified in Paragraph 2 of this article is a separate contract between the user and the payment company that owns the payment method (including, but not limited to, agreement to the terms and conditions of the payment method) When doing so, the user shall comply with the terms of the separate contract with the payment company. In the event that any dispute arises between the user and the payment company in relation to the payment method, the user and the payment company will be responsible for resolving it, and the Company will not be held liable for any damage, loss or loss. We shall not give any benefits etc.
9. If there is an error in the information entered when paying by credit card, the Company may suspend shipment of the product to confirm the information entered. In this case, we will ship the product as soon as we confirm the accuracy of the input information.
Article 9 (Points)
1. Users may use the points (hereinafter referred to as "Points") that can be obtained by purchasing products through this Service for the payment described in the preceding article at a rate of 1 yen per point.
2. Points will be earned at 1% of the total product price (tax included) each time you purchase a product using this service.
3. The expiration date of points is one year from the date on which the points are earned. Once the expiration date has passed, the points will become invalid and cannot be used.
Article 10 (Return of products, etc.)
1. Convenience of the user after confirming the order in accordance with Article 4, Paragraph 3 or winning the lottery product (size does not match, wrong order, different from the image, long-term absence, refusal to receive, other circumstances of the user, etc.) We do not accept cancellations of orders, changes to order details, returns or exchanges of products (hereinafter referred to as "cancellations, etc."). We may refuse future orders from users who have made such cancellations.
2. The Company will only accept damages, stains, or misdelivery (including cases where the quantity or type of the product is different from the contents of the application; the same shall apply hereinafter) caused by the Company's intention or negligence to the product received by the user. We will respond according to the following.
1) Only if the Company is out of stock of the product and cannot exchange it for a new product, the Company will issue a refund to the User using the following method.
① If the user purchased the product with a credit card: a) We will cancel the credit card charge.
b) Due to the credit card company's cut-off date, etc., if the price of the returned product is debited before the cancellation of the charge based on a) above, from the month following the month in which the debit was made, The credit card company will process the refund to the user or the deduction from the credit card amount.
c) Notwithstanding a) and b) above, only if the Company determines that there are unavoidable circumstances that make it impossible to cancel the credit card charge, the name and confirmation of the user who is the purchaser who ordered the product will be confirmed. The refund will be made to the account provided.
② If the user purchases the product using cash on delivery, the refund will be made to the account confirmed to be in the name of the user who ordered the product.
2) If the Company has the product in stock, the Company will exchange the product to the User.
3. Refunds or exchanges as stipulated in the preceding paragraph will only be made if all of the following items apply.
1) The product to be returned, refunded, or exchanged must be unused (if the product does not have a tag attached, it will not be considered unused).
2) The user must return the product's accessories, attachments, delivery note, etc. in the condition in which it was received.
3) Other criteria specified separately by our company must be met. 4. The user shall always check the condition of the product upon receiving the product. If the user wishes to return or exchange the product due to damage, defacement, or incorrect delivery, the user must send an email with the order number and name to our company (support@kebozshop.com) within 7 days of receiving the product.・Please write your address and contact us.
5. After receiving the e-mail mentioned in the preceding paragraph, if the Company determines that it is necessary to refund or exchange the product, the Company will contact the User with instructions on how to return the product. In addition, when returning the product, the user must, in principle, use a delivery company, and delivery via a physical store is not possible.
6. The Company will exchange the product only if the product arrives at the Company within 7 days from the date on which the Company sends the return request after the Company requests the User to return the product in accordance with the preceding paragraph. In this case, it is not possible to change the product to another product, or change the color or size.
7. Even if we are contacted by the user within 7 days after receiving the product, if we determine that any of the items below apply, we will not be able to accept returns, refunds, or exchanges of the product.
1) If the product is within the product standards established by our company.
2) If the user has already used the product.
3) If the product is soiled or damaged due to the user's negligence.
4) If the user processes, customizes, etc. the product, or repairs or cleans the product.
5) If the packaging etc. containing the product is soiled, damaged, lost or discarded.
6) In addition, if our company is unable to accept returns, refunds, or exchanges for reasons corresponding to the preceding items.
8. The product images posted on this site are samples, and the specifications may differ from the actual product. Additionally, due to the nature of viewing on a computer or mobile device, the product image may differ slightly from the actual color depending on the user's viewing environment of this site. Our company will not treat minor differences between the color of the image and the actual color as a case where the type of product described in Paragraph 2 differs from the application details.
9. Please note that the dimensions of the Product you receive may differ slightly from those listed in the size chart.
Article 11 (Warranty)
1. Notwithstanding the provisions of the preceding article, if a warranty has been issued for a product sold through this service, the return, repair, or exchange of the product (hereinafter referred to as "Return, etc.") will be subject to the contents of the warranty. It shall be based on the following.
2. If the user wishes to request a guarantee based on the warranty from the Company, the user must fill out the necessary information on the purchase certificate issued by the Company at the time of product purchase (limited to those that include the Company's name or the Company's store name and date of purchase). After filling out the form, please present the warranty, delivery note, and proof of purchase to our company. If you do not present these documents, we will not accept returns, etc.
3. Even if the user loses the warranty, delivery note, or purchase certificate, the Company will not reissue these documents. The User shall retain the warranty, delivery note, and purchase certificate at the User's responsibility.
Article 12 (Disclaimer regarding products)
The Company shall not be liable for any defects in quality, performance, compatibility with other products, or other defects in the products sold through this service, and any damages, losses, disadvantages, etc. caused to users due to these. Except for the cases stipulated in this article and the preceding article, we do not provide any guarantees or burdens. However, this excludes cases where there is intentional or gross negligence on our part.
General terms
Article 13 (Prohibited matters)
When using the Service, etc., the User shall not engage in any act that falls under any of the following items, or any act that the Company deems to fall under any of the following.
1) Acts of providing false information to the Company or impersonating a third party when using the Services, etc. (including, but not limited to, acts of applying to purchase products in the name of a third party) (The same applies hereafter).
2) Acts that may interfere with the operation of the Service, etc., or that may impede the Company's provision of the Service, etc.
3) Rights of our company, other users, or third parties (including intellectual property rights such as copyrights, trademark rights, design rights, patent rights, portrait rights, privacy rights, publicity rights, etc.) (without limitation) acts that infringe or may infringe.
4) Acts that cause inconvenience, disadvantage, or damage to the Company, other users, or third parties, or acts that are likely to do so.
5) Acts of using this service by fraudulently using a credit card.
6) Criminal acts such as fraud or acts related to crimes.
7) Acts that violate laws, regulations, these Terms of Use, or public order and morals.
8) Acts that interfere with the operation of our business, acts that damage our credibility or profits, or acts that are likely to do so.
9) Acts of falsifying or erasing information of our company, other users, or third parties.
10) Acts of transmitting, providing, or recommending harmful programs such as computer viruses.
11) Acts of applying to purchase products for profit-making purposes such as resale.
12) The act of applying for the purchase of a product using a method different from normal.
13) Any other acts that our company deems inappropriate.
Article 14 (Intellectual Property Rights)
1. Copyright and trademark rights of all content posted on this site (including, but not limited to, images, text, logos, videos, and programs; hereinafter collectively referred to as "content") All intellectual property rights such as , design rights, patent rights, etc. belong to our company or third parties to whom we have obtained permission to use. The use of the Services, etc. based on these Terms of Use does not mean the transfer or license of intellectual property rights belonging to the Company or any third party to whom the Company has obtained permission to use the User.
2. Regardless of the purpose, users shall not copy, modify, divert, distribute, present, create, or make secondary use of this site or the content posted on this site without the permission of our company.
3. If a user engages in any of the acts set forth in the preceding paragraph or any other act prohibited by domestic or foreign copyright laws or other laws and regulations, the Company may take legal action against the user.
Article 15 (Disclaimer)
1. Except as otherwise provided in these Terms of Use, the Company shall not make any warranties regarding the completeness, accuracy, applicability, usefulness, rationality, etc. of the Service, etc. (including information provided by the Company through the Service, etc.). I will not do it either.
2. The Company shall not be liable for any damage suffered directly or indirectly by the User in connection with the use of the Service, etc. or due to any action taken by the Company in accordance with these Terms of Use, regardless of its content or form. Not responsible. However, this excludes cases where there is intentional or gross negligence on our part.
3. The Company shall not be liable for any damages directly or indirectly incurred by the User due to incorrect or not up-to-date information entered by the User in connection with the use of this Service, etc. We are not responsible for any content or aspect thereof.
4. The Company shall not be liable for any damages, losses, disadvantages, etc. caused to the User due to server errors caused by the Internet environment, data environment, etc. when the User uses the Service, regardless of the content or form thereof. We will not be held responsible in any way.
5. Our company is not responsible for any color transfer from our products to other products or for discoloration of products.
6. In connection with the use of this Service, etc., the User shall receive the order completion e-mail that the User receives from the Company after placing an order, the e-mail regarding product shipment that the User receives after the product is shipped, the delivery note that is included when the product arrives, etc. (hereinafter collectively referred to as (referred to as "Order Completion Email, etc.") at your own responsibility. The Company shall not be held responsible for any damage suffered directly or indirectly by the User due to a third party becoming aware of the contents of order completion emails, etc., regardless of the content or form thereof. .
7. Our company may suspend, discontinue, change, or terminate this service, etc. if any of the following items apply. The Company shall not be liable for any damage directly or indirectly incurred by users or third parties as a result of such suspension, discontinuation, change, or termination, regardless of its content or form.
1) If it is discovered that the user has violated these Terms of Use.
2) In the event of natural disasters such as fire, earthquake, flood, lightning, heavy snow, transportation accidents, or labor disputes.
3) In the event of social unrest such as war, civil war, terrorism, riot, commotion, or spread of infectious diseases.
4) If we are unable to receive appropriate service from the transportation company or provider with which we have a contract.
5) In the event that an event occurs that our company is technically unable to respond to.
6) In other cases where the Company determines that it is necessary to suspend, discontinue, change or terminate the Service, etc.
8. If the Company is liable for damages to the User based on default or tort, unless the Company is intentionally or grossly negligent, the User has not complied with these Terms of Use within the past year from the date of occurrence of the damage. The amount paid to the Company based on the above shall be the upper limit of the amount of compensation.
9. Even if our company is responsible for any reason, we will not be responsible for any damage caused to users due to special circumstances, regardless of whether it was foreseeable or not.
10. If the disclaimer clause does not apply because this contract falls under Article 2, Paragraph 3 of the Consumer Contract Act (Act No. 61 of 2000), the Company's liability shall be excluded from these Terms of Use. Full disclaimers shall not apply.
Article 16 (Compensation for damages, etc.)
1. If the User violates these Terms of Use or causes damage to the Company in connection with the use of the Service, etc., the User shall compensate the Company for such damage.
2. If a problem arises between the User and a third party due to violation of the provisions of these Terms of Use or other use of the Service, the User shall resolve such problem at his or her own responsibility and expense, and shall notify the Company. We shall ensure that no damage, loss, disadvantage, etc. is caused.
Article 17 (Handling of personal information)
Personal information such as the user's name, postal code, address, telephone number, and e-mail address that the Company obtains in providing this service is subject to the privacy policy (https://kebozshop.com/policies/privacy-policy) separately established by the Company. ).
Article 18 (Confidentiality)
The User shall treat as confidential any non-public information that the Company discloses to the User in connection with the provision of this Service or this Sales Agreement and that the Company requests that such information be treated confidentially. We will not disclose or leak information to third parties.
Article 19 (Prohibition of transfer)
Users shall not be able to transfer or collateralize or otherwise dispose of the rights, obligations, or status under this sales contract or these Terms of Use to a third party without the prior written consent of the Company. Masu.
Article 20 (Severability)
Even if any part of these Terms of Use is determined to be invalid or unenforceable by law, the remainder of these Terms of Use shall remain in full force and effect.
Article 21 (Changes to these Terms of Use)
1. Our company may change these Terms of Use at our discretion if any of the following items apply:
1) If the changes to these Terms of Use are compatible with the general interests of users; 2) If the changes to these Terms of Use do not contradict the purpose of this agreement, and if the changes are necessary and the content after the changes is appropriate. If the change is reasonable in light of the circumstances surrounding the change; 2. If the User continues to use any part of the Service even after these Terms of Use have been changed, the User will be deemed to have agreed to the changed Terms of Use. When using this service, etc., please check the latest Terms of Use posted on this page from time to time.
3. If a user agrees to the revised Terms of Use, only the revised Terms of Use shall apply between the Company and the user and shall constitute the contents of this Agreement.
Article 22 (Notification)
1. As a general rule, communication between our company and users regarding the use of this service shall be carried out only by e-mail (support@kebozshop.com).
2. Order completion emails from our company may not be displayed correctly with your carrier email address. When purchasing this product, the user shall use an address other than the carrier email address. Our company is not responsible for any damages caused by the use of carrier email addresses by users.
Article 23 (Governing law and competent court)
The governing law of these Terms of Use, this Agreement, and this Sales Agreement shall be Japanese law, and the Tokyo District Court or Tokyo Summary Court shall have the exclusive jurisdiction of the first instance for any disputes regarding this Service or these contracts. .
that's all
Terms of use of this service
Article 1 (Scope of these Terms of Use)
1. These Terms of Use apply to the Company and users (as defined in Article 2, Paragraph 1) regarding the use of the Services, etc., and by agreeing to them, the Company and the users This is the content of the contract between us (hereinafter referred to as the "Agreement").
2. If the content of these Terms of Use differs from other explanations, rules, etc. established by the Company (hereinafter referred to as "Special Agreement"), the content of the Special Agreement shall apply preferentially.
Article 2 (Users)
1. In these Terms of Use, "User" refers to anyone who uses the Service, etc. after agreeing to these Terms of Use. In addition, the user is deemed to have agreed to the contents of these Terms of Use when starting to use the Service.
2. If the user is a minor, the user shall not be able to use this service to purchase products (as defined in Article 4, Paragraph 1) without obtaining the prior consent of the user's legal representative. When you use this service, you are deemed to have obtained consent from your legal representative regarding the use of this service and the purchase of products.
Article 3 (Use of this service, etc.)
1. When using the Service, etc., the User shall only use the Service, etc. in accordance with the provisions of these Terms of Use, and in any other manner specified by the Company.
2. If the User uses the Services, etc. to conduct activities for profit, or information obtained through the Services, etc. (including the content on the Site (as defined in Article 14, Paragraph 1)) If you wish to copy, modify, divert, sell, publish, or otherwise use the Content beyond the scope of personal use, you must obtain our company's prior written consent.
Product purchase conditions
Article 4 (Purchase of products)
1. Users can use this Service to purchase from the Company products that the Company sells through the Service (hereinafter referred to as "Products").
2. Users shall apply to purchase products in accordance with the procedures separately established by the Company.
3. When the Company receives the application described in the preceding paragraph and sends an order completion email to the user confirming receipt of the order and informing the user of the order details, a sales contract will be entered into between the user and the Company regarding the product related to the application. (hereinafter referred to as the “Sales Agreement”) shall be concluded.
4. Notwithstanding the provisions of the preceding paragraph, if any of the following items apply to the use of the Service, or if the Company determines that the Company falls under any of the following, the Company may cancel or terminate this Sales Agreement or take other appropriate measures (hereinafter referred to as (collectively referred to as "cancellation, etc."). The Company will not make any compensation or liability for any damage, loss, disadvantage, etc. caused to the User due to the cancellation of this sales contract, etc.
1) If it is discovered that the user has violated these Terms of Use in the past.
2) If it is discovered that the user's information contains false statements, errors, or deficiencies.
3) When the fulfillment of obligations by the user is not certain.
4) If the user is purchasing products for commercial purposes such as resale, purchasing products by providing false information or impersonating a third party, or is at risk of reselling the product, or has done so in the past. If it is discovered that such an act has taken place.
5) If it is difficult to procure the product due to supply delays by the manufacturer, insufficient shipments, sold-out products, or other reasons.
6) If a defect, etc. is discovered in the product and a replacement product is not available.
7) If the user orders products in excess of the purchase quantity limit separately determined by the Company.
8) In other cases where it is necessary for our company to cancel, etc.
5. According to our system, placing an item in your cart does not mean that the item is reserved. Therefore, even if there are items in your cart, you may not be able to proceed with payment if the item is sold out due to a time lag. In such cases, the user shall delete the items in the cart. Our company will not compensate or bear any liability for any damages, losses, disadvantages, etc. caused by these reasons.
6. Notwithstanding Paragraph 3, due to a malfunction in our system, the product may be out of stock even if we have sent you an order completion email. In such a case, we will contact the user and issue a refund in accordance with Article 10, Paragraph 2, Item 1.
Article 5 (Limitations on number of purchases)
1. In order to provide more users with purchasing opportunities, we may limit the number of products users can purchase depending on the type of product.
2. If a user orders products in excess of the limits set forth in the preceding paragraph, the Company may cancel the order and refuse future orders by the user. Our company will not compensate or bear any liability for damages, losses, disadvantages, etc. caused by order cancellation, etc.
3. The criteria for determining whether to limit the number of purchases or cancel orders under this article vary depending on the type of product being sold, and do not apply to all products in the same way. Please note that we will not be able to respond to or provide any guidance regarding details of the criteria for determining purchase quantities, order cancellations, etc.
4. In the case of Paragraph 2, if a user applies to purchase a product multiple times, the order that will be canceled will be the second and subsequent orders, and the confirmed order will be the order with the lowest order number. . In the case of Paragraph 2, if a user applies to purchase multiple items in one order, only the excess items may be canceled. If the user purchases a product using a credit card, the Company will bill the user for the product at the price before the cancellation, etc., and then charge the user an amount equivalent to the amount of the order that was subject to the cancellation, etc. cancel the charge on your credit card.
Article 6 (Shipping of products)
1. We usually ship products via Sagawa Express within 4 business days from the date of order confirmation, excluding New Year holidays and long holidays. However, delivery business days are from 10:00 to 14:00 on weekdays, and orders placed after 14:00 will be counted as a business day from the next day.
2. Notwithstanding the preceding paragraph, overseas shipments will be shipped approximately one week after the order confirmation date.
3. With the exception of some areas such as remote islands and Okinawa, the delivery date and time of the product to the user can be specified 4 to 5 days after the order date. Please note that product delivery may be delayed depending on order status, delivery status, weather, etc. Please note that we do not accept changes to the delivery date and time once the delivery date and time have been specified.
4. The delivery address entered by the user at the time of ordering shall be the address where the user resides, and the Company will not ship to any address where the user's residence cannot be confirmed.
5. In addition to cases where the user enters an address where the user's residence cannot be confirmed as the delivery address, or where the delivery of the product is not completed due to long-term absence, refusal to receive, or other reasons attributable to the user, the Company will: We will contact the user as necessary, such as confirming the address where the user resides.
6. In the case of the preceding paragraph, our company may cancel the order. Our company will not make any compensation or liability for any damage, loss, disadvantage, etc. caused by the cancellation of the order, etc.
7. The User shall not be able to change the delivery address of the product unless it is notified in accordance with the method and timing prescribed by the Company. Please note that shipping costs associated with re-delivery will be borne by the user.
8. Our company cannot accept combined shipping of products related to orders placed by users on different occasions.
9. Unilateral return of products by the user is strictly prohibited. Our company may refuse future orders by the user who sent the returned item.
10. After the product is delivered by Sagawa Transport, the storage period for the package is 7 days from the initial delivery date. The Company cannot re-deliver items that are returned to the Company because the user is unable to receive them due to long-term absence, refusal to receive the item, or other reasons attributable to the user. Additionally, we may refuse future orders by the user who placed the order.
Article 7 (Shipping and handling charges)
Shipping charges and cash-on-delivery fees related to product delivery shall be borne by the user, except in the case of ordering a product separately specified by the Company.
Article 8 (Method of payment for products)
1. The amount that a user pays when purchasing a product through this service is the total of the product price including consumption tax, related shipping charges, and other fees.
2. Payment methods for products purchased through this service include payment by credit card (VISA, MASTER, JCB, AMEX) in the name of the user who is the purchaser, the payment method specified below, and cash on delivery (in some areas (not available on remote islands).
1) Paypal payment
Regarding Paypal, please check the website below.
https://www.paypal.com/jp/webapps/mpp/personal
2) Shop pay payment
Regarding Shop Pay, please check the website below.
https://arrive-website.shopifycloud.com/help/shop-pay?locale=ja
3) Apple pay payment
Regarding Apple pay, please check the website below.
https://www.apple.com/jp/apple-pay/
4) Google pay payment
Regarding Google Pay, please check the website below.
https://pay.google.com/intl/ja_jp/about/
5) Amazon pay payment
Regarding Amazon pay, please check the website below.
https://pay.amazon.co.jp/using-amazon-pay
6) Softbank lump sum payment Please check the following website for details on Softbank lump sum payment.
https://www.softbank.jp/mobile/service/payment/
7) au Easy Payment
Please check the website below for information on au Easy Payment.
https://id.auone.jp/payment/pc/
8) d payment
Regarding d payment, please check the website below.
https://service.smt.docomo.ne.jp/keitai_payment/
9) PayPay
Regarding PayPay, please check the website below.
https://paypay.ne.jp/
10) Paidy
Please check the website below for Paidy.
https://paidy.com/
3. Payment by credit card can only be made in one lump sum. Please check with your credit card company to see if you can change to installment payment after completing your order. 4. If a user uses a debit card or other card that is directly connected to their account when ordering a product, the product related to the order will be transferred to the user's account once credit (authorization) is secured at the time of confirming the use with the card company. The payment amount may be reflected as the usage limit. In this case, even if the purchase of a product using this service can be confirmed in the usage guide or usage history sent to the user by the credit card company, this does not confirm the purchase of the product using this service. Pursuant to Article 3, your order will be confirmed when we send you an order completion email. If the usage quota is secured even though the order has not been confirmed, we will cancel the order. Please note that after we cancel an order, etc., it may take some time for the cancellation to be reflected in the user's account.
5. The cash on delivery fee shall be the amount specified below depending on the total product price. Please pay the delivery person the total amount of the product plus the cash on delivery fee.
Less than 10,000 yen 330 yen (tax included)
Less than 30,000 yen 440 yen (tax included)
100,000 yen or less 660 yen (tax included)
300,000 yen or less 1,100 yen (tax included)
6. We cannot accept changes to the payment method after the order has been completed.
7. We may limit payment methods for some products. If a user applies to purchase multiple products, and if any of the products includes a product for which the payment method is limited by the Company, the payment method for all products related to the application shall be the method limited by the Company. It becomes.
8. The payment method specified in Paragraph 2 of this article is a separate contract between the user and the payment company that owns the payment method (including, but not limited to, agreement to the terms and conditions of the payment method) When doing so, the user shall comply with the terms of the separate contract with the payment company. In the event that any dispute arises between the user and the payment company in relation to the payment method, the user and the payment company will be responsible for resolving it, and the Company will not be held liable for any damage, loss or loss. We shall not give any benefits etc.
9. If there is an error in the information entered when paying by credit card, the Company may suspend shipment of the product to confirm the information entered. In this case, we will ship the product as soon as we confirm the accuracy of the input information.
Article 9 (Points)
1. Users may use the points (hereinafter referred to as "Points") that can be obtained by purchasing products through this Service for the payment described in the preceding article at a rate of 1 yen per point.
2. Points will be earned at 1% of the total product price (tax included) each time you purchase a product using this service.
3. The expiration date of points is one year from the date on which the points are earned. Once the expiration date has passed, the points will become invalid and cannot be used.
Article 10 (Return of products, etc.)
1. Convenience of the user after confirming the order in accordance with Article 4, Paragraph 3 or winning the lottery product (size does not match, wrong order, different from the image, long-term absence, refusal to receive, other circumstances of the user, etc.) We do not accept cancellations of orders, changes to order details, returns or exchanges of products (hereinafter referred to as "cancellations, etc."). We may refuse future orders from users who have made such cancellations.
2. The Company will only accept damages, stains, or misdelivery (including cases where the quantity or type of the product is different from the contents of the application; the same shall apply hereinafter) caused by the Company's intention or negligence to the product received by the user. We will respond according to the following.
1) Only if the Company is out of stock of the product and cannot exchange it for a new product, the Company will issue a refund to the User using the following method.
① If the user purchased the product with a credit card: a) We will cancel the credit card charge.
b) Due to the credit card company's cut-off date, etc., if the price of the returned product is debited before the cancellation of the charge based on a) above, from the month following the month in which the debit was made, The credit card company will process the refund to the user or the deduction from the credit card amount.
c) Notwithstanding a) and b) above, only if the Company determines that there are unavoidable circumstances that make it impossible to cancel the credit card charge, the name and confirmation of the user who is the purchaser who ordered the product will be confirmed. The refund will be made to the account provided.
② If the user purchases the product using cash on delivery, the refund will be made to the account confirmed to be in the name of the user who ordered the product.
2) If the Company has the product in stock, the Company will exchange the product to the User.
3. Refunds or exchanges as stipulated in the preceding paragraph will only be made if all of the following items apply.
1) The product to be returned, refunded, or exchanged must be unused (if the product does not have a tag attached, it will not be considered unused).
2) The user must return the product's accessories, attachments, delivery note, etc. in the condition in which it was received.
3) Other criteria specified separately by our company must be met. 4. The user shall always check the condition of the product upon receiving the product. If the user wishes to return or exchange the product due to damage, defacement, or incorrect delivery, the user must send an email with the order number and name to our company (support@kebozshop.com) within 7 days of receiving the product.・Please write your address and contact us.
5. After receiving the e-mail mentioned in the preceding paragraph, if the Company determines that it is necessary to refund or exchange the product, the Company will contact the User with instructions on how to return the product. In addition, when returning the product, the user must, in principle, use a delivery company, and delivery via a physical store is not possible.
6. The Company will exchange the product only if the product arrives at the Company within 7 days from the date on which the Company sends the return request after the Company requests the User to return the product in accordance with the preceding paragraph. In this case, it is not possible to change the product to another product, or change the color or size.
7. Even if we are contacted by the user within 7 days after receiving the product, if we determine that any of the items below apply, we will not be able to accept returns, refunds, or exchanges of the product.
1) If the product is within the product standards established by our company.
2) If the user has already used the product.
3) If the product is soiled or damaged due to the user's negligence.
4) If the user processes, customizes, etc. the product, or repairs or cleans the product.
5) If the packaging etc. containing the product is soiled, damaged, lost or discarded.
6) In addition, if our company is unable to accept returns, refunds, or exchanges for reasons corresponding to the preceding items.
8. The product images posted on this site are samples, and the specifications may differ from the actual product. Additionally, due to the nature of viewing on a computer or mobile device, the product image may differ slightly from the actual color depending on the user's viewing environment of this site. Our company will not treat minor differences between the color of the image and the actual color as a case where the type of product described in Paragraph 2 differs from the application details.
9. Please note that the dimensions of the Product you receive may differ slightly from those listed in the size chart.
Article 11 (Warranty)
1. Notwithstanding the provisions of the preceding article, if a warranty has been issued for a product sold through this service, the return, repair, or exchange of the product (hereinafter referred to as "Return, etc.") will be subject to the contents of the warranty. It shall be based on the following.
2. If the user wishes to request a guarantee based on the warranty from the Company, the user must fill out the necessary information on the purchase certificate issued by the Company at the time of product purchase (limited to those that include the Company's name or the Company's store name and date of purchase). After filling out the form, please present the warranty, delivery note, and proof of purchase to our company. If you do not present these documents, we will not accept returns, etc.
3. Even if the user loses the warranty, delivery note, or purchase certificate, the Company will not reissue these documents. The User shall retain the warranty, delivery note, and purchase certificate at the User's responsibility.
Article 12 (Disclaimer regarding products)
The Company shall not be liable for any defects in quality, performance, compatibility with other products, or other defects in the products sold through this service, and any damages, losses, disadvantages, etc. caused to users due to these. Except for the cases stipulated in this article and the preceding article, we do not provide any guarantees or burdens. However, this excludes cases where there is intentional or gross negligence on our part.
General terms
Article 13 (Prohibited matters)
When using the Service, etc., the User shall not engage in any act that falls under any of the following items, or any act that the Company deems to fall under any of the following.
1) Acts of providing false information to the Company or impersonating a third party when using the Services, etc. (including, but not limited to, acts of applying to purchase products in the name of a third party) (The same applies hereafter).
2) Acts that may interfere with the operation of the Service, etc., or that may impede the Company's provision of the Service, etc.
3) Rights of our company, other users, or third parties (including intellectual property rights such as copyrights, trademark rights, design rights, patent rights, portrait rights, privacy rights, publicity rights, etc.) (without limitation) acts that infringe or may infringe.
4) Acts that cause inconvenience, disadvantage, or damage to the Company, other users, or third parties, or acts that are likely to do so.
5) Acts of using this service by fraudulently using a credit card.
6) Criminal acts such as fraud or acts related to crimes.
7) Acts that violate laws, regulations, these Terms of Use, or public order and morals.
8) Acts that interfere with the operation of our business, acts that damage our credibility or profits, or acts that are likely to do so.
9) Acts of falsifying or erasing information of our company, other users, or third parties.
10) Acts of transmitting, providing, or recommending harmful programs such as computer viruses.
11) Acts of applying to purchase products for profit-making purposes such as resale.
12) The act of applying for the purchase of a product using a method different from normal.
13) Any other acts that our company deems inappropriate.
Article 14 (Intellectual Property Rights)
1. Copyright and trademark rights of all content posted on this site (including, but not limited to, images, text, logos, videos, and programs; hereinafter collectively referred to as "content") All intellectual property rights such as , design rights, patent rights, etc. belong to our company or third parties to whom we have obtained permission to use. The use of the Services, etc. based on these Terms of Use does not mean the transfer or license of intellectual property rights belonging to the Company or any third party to whom the Company has obtained permission to use the User.
2. Regardless of the purpose, users shall not copy, modify, divert, distribute, present, create, or make secondary use of this site or the content posted on this site without the permission of our company.
3. If a user engages in any of the acts set forth in the preceding paragraph or any other act prohibited by domestic or foreign copyright laws or other laws and regulations, the Company may take legal action against the user.
Article 15 (Disclaimer)
1. Except as otherwise provided in these Terms of Use, the Company shall not make any warranties regarding the completeness, accuracy, applicability, usefulness, rationality, etc. of the Service, etc. (including information provided by the Company through the Service, etc.). I will not do it either.
2. The Company shall not be liable for any damage suffered directly or indirectly by the User in connection with the use of the Service, etc. or due to any action taken by the Company in accordance with these Terms of Use, regardless of its content or form. Not responsible. However, this excludes cases where there is intentional or gross negligence on our part.
3. The Company shall not be liable for any damages directly or indirectly incurred by the User due to incorrect or not up-to-date information entered by the User in connection with the use of this Service, etc. We are not responsible for any content or aspect thereof.
4. The Company shall not be liable for any damages, losses, disadvantages, etc. caused to the User due to server errors caused by the Internet environment, data environment, etc. when the User uses the Service, regardless of the content or form thereof. We will not be held responsible in any way.
5. Our company is not responsible for any color transfer from our products to other products or for discoloration of products.
6. In connection with the use of this Service, etc., the User shall receive the order completion e-mail that the User receives from the Company after placing an order, the e-mail regarding product shipment that the User receives after the product is shipped, the delivery note that is included when the product arrives, etc. (hereinafter collectively referred to as (referred to as "Order Completion Email, etc.") at your own responsibility. The Company shall not be held responsible for any damage suffered directly or indirectly by the User due to a third party becoming aware of the contents of order completion emails, etc., regardless of the content or form thereof. .
7. Our company may suspend, discontinue, change, or terminate this service, etc. if any of the following items apply. The Company shall not be liable for any damage directly or indirectly incurred by users or third parties as a result of such suspension, discontinuation, change, or termination, regardless of its content or form.
1) If it is discovered that the user has violated these Terms of Use.
2) In the event of natural disasters such as fire, earthquake, flood, lightning, heavy snow, transportation accidents, or labor disputes.
3) In the event of social unrest such as war, civil war, terrorism, riot, commotion, or spread of infectious diseases.
4) If we are unable to receive appropriate service from the transportation company or provider with which we have a contract.
5) In the event that an event occurs that our company is technically unable to respond to.
6) In other cases where the Company determines that it is necessary to suspend, discontinue, change or terminate the Service, etc.
8. If the Company is liable for damages to the User based on default or tort, unless the Company is intentionally or grossly negligent, the User has not complied with these Terms of Use within the past year from the date of occurrence of the damage. The amount paid to the Company based on the above shall be the upper limit of the amount of compensation.
9. Even if our company is responsible for any reason, we will not be responsible for any damage caused to users due to special circumstances, regardless of whether it was foreseeable or not.
10. If the disclaimer clause does not apply because this contract falls under Article 2, Paragraph 3 of the Consumer Contract Act (Act No. 61 of 2000), the Company's liability shall be excluded from these Terms of Use. Full disclaimers shall not apply.
Article 16 (Compensation for damages, etc.)
1. If the User violates these Terms of Use or causes damage to the Company in connection with the use of the Service, etc., the User shall compensate the Company for such damage.
2. If a problem arises between the User and a third party due to violation of the provisions of these Terms of Use or other use of the Service, the User shall resolve such problem at his or her own responsibility and expense, and shall notify the Company. We shall ensure that no damage, loss, disadvantage, etc. is caused.
Article 17 (Handling of personal information)
Personal information such as the user's name, postal code, address, telephone number, and e-mail address that the Company obtains in providing this service is subject to the privacy policy (https://kebozshop.com/policies/privacy-policy) separately established by the Company. ).
Article 18 (Confidentiality)
The User shall treat as confidential any non-public information that the Company discloses to the User in connection with the provision of this Service or this Sales Agreement and that the Company requests that such information be treated confidentially. We will not disclose or leak information to third parties.
Article 19 (Prohibition of transfer)
Users shall not be able to transfer or collateralize or otherwise dispose of the rights, obligations, or status under this sales contract or these Terms of Use to a third party without the prior written consent of the Company. Masu.
Article 20 (Severability)
Even if any part of these Terms of Use is determined to be invalid or unenforceable by law, the remainder of these Terms of Use shall remain in full force and effect.
Article 21 (Changes to these Terms of Use)
1. Our company may change these Terms of Use at our discretion if any of the following items apply:
1) If the changes to these Terms of Use are compatible with the general interests of users; 2) If the changes to these Terms of Use do not contradict the purpose of this agreement, and if the changes are necessary and the content after the changes is appropriate. If the change is reasonable in light of the circumstances surrounding the change; 2. If the User continues to use any part of the Service even after these Terms of Use have been changed, the User will be deemed to have agreed to the changed Terms of Use. When using this service, etc., please check the latest Terms of Use posted on this page from time to time.
3. If a user agrees to the revised Terms of Use, only the revised Terms of Use shall apply between the Company and the user and shall constitute the contents of this Agreement.
Article 22 (Notification)
1. As a general rule, communication between our company and users regarding the use of this service shall be carried out only by e-mail (support@kebozshop.com).
2. Order completion emails from our company may not be displayed correctly with your carrier email address. When purchasing this product, the user shall use an address other than the carrier email address. Our company is not responsible for any damages caused by the use of carrier email addresses by users.
Article 23 (Governing law and competent court)
The governing law of these Terms of Use, this Agreement, and this Sales Agreement shall be Japanese law, and the Tokyo District Court or Tokyo Summary Court shall have the exclusive jurisdiction of the first instance for any disputes regarding this Service or these contracts. .
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